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Is Your Sales/Service Team Just PWP (Polite When Prompted)?
We have all been there, at the grocery store or at a fast food drive up window, and we see the staff laughing coyly behind the scenes...
5 min read


The Ultimate “F” You: Faking Forgiveness
Usually, the story goes something like this: bad stuff happens, perpetrator says they’re sorry, victim forgives and moves on. ...
6 min read


How NOT to Build a Reputation at Work
What would the world be like without social media? How did we ever survive without an itchy trigger finger on Facebook? Nevertheless,...
3 min read
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